Fractional COO & Operations Consulting
You Built the Business. We Help You Run It.BCB Operations & Consulting helps owner-led, service-based businesses improve operations, strengthen team accountability, and build practical systems for growth. Get experienced operational leadership without hiring a full-time COO.
How We Support Your Business
Fractional COO & Operations Consulting — Primary
Hands-on operational leadership, business assessments, process improvement, SOP development, team accountability, and implementation support.
Executive Assistance — Secondary
Reliable support for calendars, inboxes, meetings, travel, documents, and executive follow-through. Available independently or within a clearly defined consulting engagement.
Does Everything Still Come Back to You?
Your team needs direction. Processes are inconsistent. Important work requires constant follow-up—and you’re spending more time putting out fires than leading your business.
BCB helps you identify what’s getting in the way, establish clear responsibilities, and create systems that make daily operations more manageable.
What You Gain
- Fewer dropped balls and missed follow-ups
- Better organization across your business
- More time to focus on leadership and growth
- Stronger communication and accountability
- Smoother day-to-day operations
Who We Work Best With
- Founders and owner-operators
- Executives who need high-trust support
- Small businesses with growing administrative needs
- Lean teams that need structure and follow-through
Flexible Support That Fits Your Business
- Remote support
- Hybrid support
- On-site support in St. Petersburg and Tampa Bay
Meet Betheny Carol Buster
Founder & Principal Consultant
With a background in business ownership, nonprofit leadership, and commercial service operations, Betheny brings practical experience managing teams, developing procedures, coordinating financial workflows, and solving day-to-day operational challenges.
Betheny personally leads BCB’s consulting engagements, helping business owners turn priorities into clear actions and workable systems.