POLICIES

“Things which matter most must never be at the mercy of things that matter least.” – Johann Wolfgang von Goethe

AVAILABILITY

Regular office hours are Monday – Friday from 8am – 5pm

TIME - Personal/Virtual/Business Assistance Services

Time begins from the time of arrival or start of the task or arrival to the appointment and continues until the requested task is completed.

PAYMENT

Payment for a la carte services are respectfully requested at time of service rendered. All monthly membership packages will be charged to your credit card on the first of each month, along with any overages and actual costs from the prior month. An itemized invoice/statement will be sent.

SURCHARGES

Additional charges apply for evenings, weekends, major holidays, and/or out-of-town services.Local mileage in Saint Petersburg, Florida and within a 20 mile radius is included in standard rates. Additional mileage charges beyond 20 miles are billed at $.55 per mile.

CANCELLATION

Twenty-four-hour notice is requested when scheduling or canceling an appointment, however, we do understand that emergencies come up from time to time. BCB Lifestyle Personal Assistant Service will do what we can to accommodate your time-sensitive matter. We do reserve the right to assess a $35 last-minute request/cancellation fee.

PRIVACY

First and foremost, all information regarding clients of BCB Lifestyle Personal Assistant Services is held in the strictest confidence and will not be sold to any outside source. We take the protection of your privacy very seriously and have implemented a policy for the handling of your confidential and personal information.

GIVE THE GIFT OF TIME

Gift certificates are available in the amount of your choice.  Great for Christmas gifts, a shower gift for New Moms, Realtor closing gifts, or anyone who needs extra time.

BCB LIFESTYLE IS INSURED AND BONDED, AND PROVIDES A NON-DISCLOSURE AGREEMENT TO ENSURE THE HIGHEST LEVEL OF SERVICE WITH COMPLETE DISCRETION AND PROFESSIONALISM.
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